Resolved Ended: 05:49 UTC - 26 April 2025
Issue loading orders
We've discovered an issue preventing some merchants from viewing their orders. Our team is currently investigating and working to resolve it as quickly as po...
Resolved Ended: 21:41 UTC - 23 April 2025
Issue with saving Product Date Restrictions
We've discovered an issue preventing some merchants from saving their product date restrictions. Our team is currently investigating and working to resolve i...
Resolved Ended: 13:01 UTC - 15 April 2025
Checkout widgets are currently down
We’re receiving reports that Shopify’s checkout extensions are experiencing issues: - https://x.com/patjakubik/status/1912097332885422401 - https://x.com/st4...
Resolved Ended: 00:50 UTC - 15 April 2025
Missing Attributes in Orders Affecting Confirmation Emails and Integrated Services
We’ve identified a problem where some of our app's attributes are randomly being dropped from orders. Not all merchants are affected, only a handful seem to ...
Resolved Ended: 09:31 UTC - 14 April 2025
Product Options - support widget - chat history disappearing
We are currently investigating an issue with the support widget in the Product Options app. The chat history has been reported as disappearing if the page is...