Temporary Rate Availability Issues

Uptime Impact: 3 hours, 18 minutes, and 59 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We're currently carrying out maintenance to improve our services. During this time, rates may be temporarily affected or unavailable. If you notice your rates are not generating, you can temporarily add a static rate in your Shopify shipping profile to ensure customers can still check out.

We apologise for any inconvenience and appreciate your patience while we complete this work. Thank you for your understanding.

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Began at:

Affected components
  • Zapiet - Product Rates
    • Main application
    • Rates
    • Logs