Pickup address prepopulation issue

Shopify have now resolved the incident. Thanks for your patience.

Shopify has shipped a fix for the issue affecting the prepopulation of pickup addresses at checkout. After testing, we’ve confirmed that the issue is resolved for most stores, although a few stores may still be affected.

If you are still encountering this issue, please contact our support team for further assistance, and we will escalate it with Shopify. Thank you for your patience as we continue to monitor the situation.

As of the latest update from Shopify, their developers are still actively investigating the issue affecting apps that prepopulate shipping address fields. This issue has been confirmed to impact all apps utilizing this functionality.

We are in constant communication with Shopify and will provide further updates as soon as more information becomes available. Thank you for your continued patience.

We’re currently experiencing an issue where address fields for pickup in the checkout may not be automatically prepopulated. We’re working with Shopify to determine if recent changes on their end are causing this problem. Rest assured, this issue won’t affect orders placed in your store or shipping rate generation. We’ll update this page as soon as we have more information from Shopify.

We also encourage merchants to contact Shopify support to report this issue. If you’re unsure whether your store is affected, please reach out to our support team.