Order Loading Issues on Dashboard

We've now resolved the incident. Thanks for your patience.

Yesterday we fixed the core issue, but have since discovered a number of additional improvements we can deploy to ensure this doesn't happen again. Whilst we deploy these updates there will be a slight slow down in order processing, tagging and email notifications and you won't be able to access orders directly via our dashboard. We anticipate this to last for 10-20 mins maximum.

We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover. Your orders should appear on your order dashboard as usual.

We are currently experiencing difficulties with loading orders on certain stores. Our team is actively investigating the issue, and we will provide an update as soon as more information becomes available.