Minor issue with Delivery Rates by Distance admin

Uptime Impact: 1 day, 1 hour, 32 minutes, and 18 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

A few merchants have reported not being able to open their Delivery Rates by Distance admin. We are investigating the issue.

From what we can tell, the issue is affecting a tiny portion of merchants. In these cases, Delivery Rates by Distance will continue to work normally, but you will not be able to make changes to your setup until the issue is resolved. If you are caught by the issue, please let us know at support@zapiet.com.

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Began at:

Affected components
  • Zapiet - Rates by Distance
    • Main application
    • Rates
    • Logs