We've now resolved the incident. All orders should now have the correct tags, if you are still encountering issues please contact our support team. Thanks for your patience.
We've fixed the core issue, we are now processing the backlog of orders and all orders should receive the correct tags shortly.
We’re investigating a delay with processing orders.
This includes:
This issue does not prevent your customers from making orders. Please manage your orders from Shopify until this is resolved.
We will update you as we make progress. Thanks for your patience.