Slow response times from the admin of the app

Uptime Impact: 1 hour, 41 minutes, and 57 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience. A third party host was isolated as the core reason for the degraded performance.

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Investigating

We are currently investigating an issue with slow performance of the back end admin of the app. Front end services and all customer orders are unaffected.

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Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Main application
    • Orders
    • Locations
    • Rates
    • Design & Theme
    • Notifications & Tags
    • Inventory
    • Last mile delivery integrations
    • Shopify POS
    • Third party integrations
    • Checkout extension (Beta)