Degraded performance for inventory connected stores

Uptime Impact: 3 hours, 47 minutes, and 48 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We're currently seeing issues with stores connected to inventory services preventing pickup locations loading on the widget. To ensure your merchants are able to continue to checkout we recommend that you temporarily disable inventory within our app by headed to Setttings > Inventory

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Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Main application
    • Orders
    • Locations
    • Rates
    • Design & Theme
    • Notifications & Tags
    • Inventory
    • Last mile delivery integrations
    • Shopify POS
    • Third party integrations
    • Checkout extension (Beta)