Degraded load times throughout the Store Pickup + Delivery app

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering

We've fixed the core issue, and are waiting for things to recover. We will continue to post updates as services recover.

Avatar for

Some geographics are seeing improved load speed but we are still working with the team on a full resolution

Avatar for
Identified

We've confirmed there is a problem with one of our third-party hosting providers, we're working with them to resolve it.

Avatar for
Investigating

We are currently seeing slow load times on the Store Pickup + Delivery app. We are actively investigating the issue and will report back once a diagnosis is found.

Avatar for
Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Main application
    • Orders
    • Locations
    • Rates
    • Design & Theme
    • Notifications & Tags
    • Inventory
    • Last mile delivery integrations
    • Shopify POS
    • Third party integrations
    • Checkout extension (Beta)