Issues generating shipping rates at checkout


To confirm the issue has been resolved and was a result of some suspicious activity. We are currently completing our investigation and will provide a full report once complete.

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We've fixed the core issue, and are waiting for things to recover.

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We are still investigating the root cause of the incident. All services at Zapiet's end appear to be generating correctly, we are now checking to see if there are any reported issues with Shopify's carrier services

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We're currently investigating an issue with shipping rates generating for all services in the checkout. We recommend that you place a static shipping rate side of Shopify in place to ensure that your customers can checkout.

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Began at:

Affected components
  • Zapiet Apps
    • Zapiet - Pickup + Delivery
      • Main application
      • Orders
      • Locations
      • Rates
      • Design & Theme
      • Notifications & Tags
      • Inventory
      • Last mile delivery integrations
      • Shopify POS
      • Third party integrations
      • Checkout extension (Beta)