Some internal email notifications being marked as spam
The upgrades to the mail services that power the internal notifications are now in place and we are now monitoring the performance of these changes.
A fix has been deployed and internal email services should slowly begin to return to normal. We are currently monitoring the performance of this update.
We have diagnosed the issue and are working on a fix with a third party mail provider. Updates to follow.
We are currently investigating an issue where a small number of internal email notifications for some stores may be marked as spam. All customer-facing emails from Shopify will continue to be delivered as per normal, this only relates to internal notifications delivered by Store Pickup + Delivery, such as per location emails and POS order updates. Updates will be posted regularly.
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