Rates not generating, app prompting users to accept subscription charge

Resolved
Resolved

We have now resolved this issue.

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Recovering

We received notice of an issue where rates were not generating correctly from the Zapiet - Rates by Zip Code app, and the app dashboard was prompting merchants to re-approve the subscription charge.

This was an unforeseen effect of a deployment to fix an earlier unrelated error, and we have now deployed a fix for this issue too.

If you are still experiencing issues related to this, please contact support@zapiet.com with details.

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Began at:

Affected components
  • Zapiet - Rates by Zip Code
    • Main application
    • Rates
    • Logs