Degraded performance with Delivery Rates by Distance

Resolved
Resolved
After 2 hours and 55 minutes

We've now resolved the incident. Thanks for your patience.

Avatar for
Investigating

We're currently investigating an issue with Rates not returning at the checkout. Until we isolate the cause of the issue we recommend that you add a static shipping rate to your Shopify shipping settings to ensure that your customers can still checkout.

Avatar for
Began at:

Affected components
  • Zapiet - Rates by Distance