Checkout rate generation issues

Uptime Impact: 8 hours, 44 minutes, and 44 seconds
Resolved
Resolved

Shopify has now resolved the issue and rates should be back to normal. https://www.shopifystatus.com/

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Investigating

Shopify currently has 2 active issues which could be affecting some of our merchants, the main one being Shipping rates not showing automatically when on some checkouts

Please keep an eye on Shopify's status page : https://www.shopifystatus.com/

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Began at:

Affected components
  • Zapiet - Rates by Zip Code
    • Main application
    • Rates
    • Logs
  • Zapiet - Rates by Distance
    • Main application
    • Rates
    • Logs