Issues with Rates generating and orders service

Uptime Impact: 25 minutes and 21 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

We are currently investigating an issue affecting shipping rate generation and orders being visible in the dashboard. We will update shortly.

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Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Main application
    • Orders
    • Locations
    • Rates
    • Design & Theme
    • Notifications & Tags
    • Inventory
    • Last mile delivery integrations
    • Shopify POS
    • Third party integrations
    • Checkout extension (Beta)