We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
Our developers are aware of the issue and are working on a fix for the issue. Updates will be provided as and when available.
We've been informed that some users are prompted to reselect their plans and are experiencing difficulty accessing the app. We are actively investigating this issue and will provide an update at the earliest opportunity.
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We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
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