Planned Maintenance In Progress

Duration: 3 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We are continuing to monitor the update, we are currently investigating some degraded performance for Shopify POS users but all web services are running as expected.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

All updates have been deployed and the app should be fully accessible, there were a few seconds where the admin was unavailable but no customer-facing services will have been affected. We are monitoring the upgrade and will report back with updates.

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Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We've made a change to the schedule.

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Scheduled

We're bringing several new under the hood features to Store Pickup + Delivery! Although we don't expect any outages or performance decreases all progress will be reported on this post!

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Began at:

Affected components
  • Store Pickup + Delivery
    • Mothership
    • Mothership (Legacy)
    • Rates (US)
    • Rates (SG)
    • Orders (US)
    • Themes
    • Webhooks
    • Metafields
    • Carriers