We’re investigating a delay with processing orders.

Resolved
Resolved
After 5 hours and 57 minutes

We've now resolved the incident. All orders should now have the correct tags, if you are still encountering issues please contact our support team. Thanks for your patience.

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Recovering
After 1 hour and 5 minutes

We've fixed the core issue, we are now processing the backlog of orders and all orders should receive the correct tags shortly.

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Investigating

We’re investigating a delay with processing orders.

This includes: - Orders showing up in Store Pickup + Delivery - Orders being tagged in Shopify - Orders being sent to LMD providers and Route planners

This issue does not prevent your customers from making orders. Please manage your orders from Shopify until this is resolved.

We will update you as we make progress. Thanks for your patience.

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Began at:

Affected components
  • Store Pickup + Delivery
    • Orders (US)