Disruption to US Orders Region

Resolved
Resolved
After 3 hours and 1 minute

We've now resolved the incident. Thanks for your patience.

Avatar for
Recovering
After 58 minutes

We have now identified and resolved the issue. Orders can now be viewed in the dashboard and we are working on bulk importing any missing tags and emails to orders. Our developers are investigating and monitoring the import.

Avatar for
Investigating

We are currently investigating an issue with viewing orders on our app. Tagging and email notifications are also seeing a delay but this is not affecting customer's ability to place orders. We are looking into this and any updates will be posted immediately.

Avatar for
Began at:

Affected components
  • Store Pickup + Delivery
    • Orders (US)