Rates not returning in the Shopify checkout
We've now resolved the incident. Thanks for your patience.
We believe there may be an issue with carrier services returning rates, we're looking into it. In the meantime we recommend adding your rates directly within Shopify -> Settings -> Shipping.
We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
We're currently investigating an issue with Rates not returning at the checkout. Until we isolate the cause of the issue we recommend that you add a static shipping rate to your Shopify shipping settings to ensure that your customers can still checkout.
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