Degraded performance across all services

We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover. We are monitoring front and back end services but orders should now be continuing to flow onto your store.

Back-end admin services are returning but will remain slow. We are still working on front end services and will post updates as soon as we have them.

The root cause of the issue has been identified and we are working on a fix as fast as possible. Front end services on your cart page will continue to be slower, in the region of 30 seconds+ until a full fix is in place.

We've confirmed there is a problem, we're working to resolve it.

We're currently experiencing slower than expected response times for various services within the app. We are investigating the root cause ASAP and will post updates here regularly.