Temporary issue viewing Orders dashboard

Resolved
Resolved
After 2 hours and 45 minutes

We've now resolved the incident. Thanks for your patience. As always, if you continue to experience any issues please contact us on [email protected].

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Recovering
After 46 minutes

We've resolved the core issue, the Orders tab in Zapiet - Pickup + Delivery should now be accessible. Tagging, notifications and Last Mile Delivery issues are also resolved going forward. Any orders that were not processed correctly will be automatically reprocessed shortly.

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Investigating
After 39 minutes

We have identified that the issue with Orders will also temporarily affect order processing, including tagging, notifications, and Last Mile Delivery integrations. We are working as fast as we can to resolve this issue. Please note the ability for your customers to place orders is not affected.

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Investigating

We are receiving reports that the Orders tab is not loading orders inside Zapiet - Pickup + Delivery. We are currently investigating and will publish an update as soon as possible. The ability for customers to place orders should not be affected.

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Began at:

Affected components
  • Store Pickup + Delivery
    • Orders (US)