Degraded load times throughout the Store Pickup + Delivery app

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover. We will continue to post updates as services recover.

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Some geographics are seeing improved load speed but we are still working with the team on a full resolution

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Identified

We've confirmed there is a problem with one of our third-party hosting providers, we're working with them to resolve it.

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Investigating

We are currently seeing slow load times on the Store Pickup + Delivery app. We are actively investigating the issue and will report back once a diagnosis is found.

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Began at:

Affected components
  • Zapiet Apps
    • Zapiet - Pickup + Delivery
      • Main application
      • Orders
      • Locations
      • Rates
      • Design & Theme
      • Notifications & Tags
      • Inventory
      • Last mile delivery integrations
      • Shopify POS
      • Third party integrations
      • Checkout extension (Beta)