Temporary performance issues

Resolved
Resolved
After 4 hours and 24 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 4 hours and 10 minutes

We've fixed the core issue, and are waiting for things to recover.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 47 minutes

Rates are now generating from the Delivery Rates by Distance app into customers checkouts but the admin remains in-accessible. We are working to resolve this as soon as possible!

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Identified
After 1 hour and 14 minutes

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We're investigating an issue with Delivery Rates by Distance returning rates or loading in the admin

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Began at:

Affected components
  • Delivery Rates by Distance