Degraded performance with Delivery Rates by Distance

Resolved
Resolved
After 1 hour and 7 minutes

We've now resolved the incident. Thanks for your patience.

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Investigating

We're currently investigating an issue with Rates not returning at the checkout. Until we isolate the cause of the issue we recommend that you add a static shipping rate to your Shopify shipping settings to ensure that your customers can still checkout.

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Began at:

Affected components
  • Delivery Rates by Distance