Slow response times from the admin of the app

After 1 hour and 41 minutes

We've now resolved the incident. Thanks for your patience. A third party host was isolated as the core reason for the degraded performance.

Avatar for

We are currently investigating an issue with slow performance of the back end admin of the app. Front end services and all customer orders are unaffected.

Avatar for
Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Mothership
    • Mothership (Legacy)
    • Rates (US)
    • Rates (SG)
    • Orders (US)
    • Themes
    • Webhooks
    • Metafields
    • Carriers