Carriers are now functioning as expected

Resolved
Resolved
After 1 day, 5 hours, and 24 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering

Our carrier integrations are back functioning as expected. It appears we had a bottle neck caused by slow responses times from UPS. We have made a number of infrastructure and technical changes to ensure we better handle these situations in the future. We highly recommend you enable fallback rates at the bottom of your Rates settings page. So that if there is a connectivity issue with your chosen carrier your fallback rates will be displayed. If you have any further questions please contact [email protected].

Sorry for any incovinece caused.

Andy

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Began at:

Affected components
  • Store Pickup + Delivery
    • Carriers