Delivery Rates by Distance & Delivery Rates by Zipcode currently unavailable to install

Resolved
Resolved
After 5 days, 18 hours, and 49 minutes

Delivery Rates by Distance and Delivery Rates by Zipcode are now appearing again on the Shopify app store, and can be installed as normal. Thank you for your patience whilst we resolved this with Shopify.

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Identified
After 20 hours and 59 minutes

The issue that caused the apps to be uninstalled has now been resolved and we are now working with Shopify to ensure the apps return to the app store as soon as possible.

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Identified
After 1 hour and 36 minutes

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We are currently aware of an issue that is preventing Delivery Rates by Distance and Delivery Rates by Zipcode from appearing on the app store and therefore are unavailable for installation. We are working proactively with Shopify to resolve this issue and ensure the apps are available to install as soon as possible!

All existing merchants using the apps remain unaffected and all functions are working as expected.

Should you have any pressing questions don't hesitate to reach out on [email protected].

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Began at:

Affected components
  • Delivery Rates by Distance
  • Delivery Rates by Zip Code