Temporary network issues

Uptime Impact: 4 hours, 40 minutes, and 34 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

We're seeing recovery across both apps and the network issues are resolved.

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Updated

The team are still investigating the issue and updates will be provided as and when available.

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Investigating

We appear to be experiencing network issues related to one of our service providers, which may cause temporary problems accessing Pickup + Delivery and Rates by Zip Code.

We are currently investigating and will provide an update as soon as we have more information.

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Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Main application
    • Orders
    • Locations
    • Rates
    • Design & Theme
    • Notifications & Tags
    • Inventory
    • Last mile delivery integrations
    • Shopify POS
    • Third party integrations
    • Checkout extension (Beta)
  • Zapiet - Rates by Zip Code
    • Main application
    • Rates
    • Logs