Widespread issue with Amazon web services

Resolved
Resolved
After 16 hours and 39 minutes

Amazon Web Services have now resolved the incident and all services should be functioning as expected. Thanks for your patience.

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Recovering
After 2 hours and 24 minutes

Amazon Web Services are currently in recovery. Our widget is now functioning as expected but some features within the app may still be inaccessible , we will continue to monitor the situation on https://status.aws.amazon.com/

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Investigating
After 20 minutes

Amazon Web Services have confirmed that they are having a huge global issue. They are actively working to resolve the problem. This is effecting web applications across the globe. Amazon Alexa, Ring doorbell and Disney + are all down due to this outage. Again we would like to apologize for the inconvenience this is causing.

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Investigating

It appears that AWS and Cloudflare are having a widespread issue that is effecting web applications across the globe. We are really sorry for the inconvenience this is causing and we hope to be back up and running ASAP.

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Began at:

Affected components
  • Store Pickup + Delivery
    • Mothership
    • Mothership (Legacy)
    • Rates (US)
    • Rates (SG)
    • Orders (US)
    • Themes
    • Webhooks
    • Metafields
    • Carriers