Admin view and inventory services maybe be degraded

Resolved
Resolved
After 3 days, 3 hours, and 44 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 7 hours and 40 minutes

We've fixed the core issue, and are waiting for things to recover.

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Identified
After 3 hours and 13 minutes

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We’re currently seeing degraded performance in accessing the admin panel of the app due to some DNS changes behind the scenes. There is zero customer impact to this and all orders are processed as normal. We will update as new information becomes available.

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Began at:

Affected components
  • Store Pickup + Delivery
    • Mothership
    • Mothership (Legacy)
    • Rates (US)
    • Rates (SG)
    • Orders (US)
    • Themes
    • Webhooks
    • Metafields
    • Carriers