Admin view and inventory services maybe be degraded

Uptime Impact: 7 hours, 40 minutes, and 23 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We’re currently seeing degraded performance in accessing the admin panel of the app due to some DNS changes behind the scenes. There is zero customer impact to this and all orders are processed as normal. We will update as new information becomes available.

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Began at:

Affected components
  • Zapiet - Pickup + Delivery
    • Main application
    • Orders
    • Locations
    • Rates
    • Design & Theme
    • Notifications & Tags
    • Inventory
    • Last mile delivery integrations
    • Shopify POS
    • Third party integrations
    • Checkout extension (Beta)